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| Human Resource Management |
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 Unlock the potential of your workforce, your greatest and most expensive asset. The insurance industry is a people business - it is all about relationships, yet too often we fail to invest in the ongoing development of our staff, leading to disenchantment, loss of business potential and an unacceptable retention rate.
Within every organisation resides great people with a mass of intellectual capital. The challenge can be in unlocking these ideas and turning them into working practices, which leads to greater efficiency, an enhanced client experience and competitive advantage for your business.
The cost to a business of staff exiting is often underestimated. Not only can the loss of intellectual capital be damaging, there is also a risk of clients becoming unsettled and then there's the long and time consuming task of interviewing for a replacement, selection of the right person, the payment of a substantial fee to a recruitment agency and then months of induction. Amethyst is experienced in mentoring and coaching ? such a commitment
Using our specialist London Market experience, Amethyst can work with you and your teams to maximise their potential and help build a empowered workforce. We have a close working relationship with head hunters and recruiters across this Market and Amethyst can work with these organisations to build a portfolio of suitable candidates for you to interview. We also have links with respected educational establishments and can help you select high caliber graduates, without the need for you to spend weeks of selection panels and interviews. This allows smaller and mid size businesses in this Market to benefit in the same way that larger businesses do, but without the stresses and demands on management time.
 The introduction of a positive performance management regime can help you achieve your overall corporate objectives, as would appropriate succession and contingency planning. Many companies get performance management wrong and do more damage than good. Let us assess your current appraisal process and share our experience with you in this important area.
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| Effective Performance Management |
Coaching & mentoring of key staff & emerging talent |
| Training - technical, management & soft skills |
Staff exiting/retention analysis |
| Reward & recognition |
Dispute resolution & problem management |
| Talent Management & key staff sourcing |
Grievance Management |
| Succession planning |
Benefits review/flexible benefits options |
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